THAT’S RIGHT. WE CAME ACROSS HUNDREDS OF COMMENTS ON SOCIAL MEDIA FROM FANS ABOUT THEIR CONCERNS. SOME SAY THEY SAT IN TRAFFIC FOR ALMOST FIVE HOURS AND NEVER GOT IN A CHAOTIC SITUATION. FOR MANY FAMILIES, I HAVE NEVER, EVER EXPERIENCED SOMETHING LIKE THAT. IF EVER THERE WAS A SITUATION WHERE A REFUND I THINK IS WARRANTED, IT’S A SITUATION LIKE THIS. AFTER HOURS AND HOURS OF WAITING IN TRAFFIC BY 9:30 P.M., CATHERINE ENNIS AND HER FAMILY DECIDED IT WAS TIME TO GO HOME. THESE VIDEOS SHOW THE NUMBER OF DRIVERS TRYING TO GET TO THE PAVILION AT STAR LAKE FOR THE DEAD AND COMPANY SHOW. I MEAN, WE SAW AN ELDERLY FOLKS, YOU KNOW, OUT OF THEIR CARS WALKING ON THE SIDE OF THE HIGHWAY. IT WAS I’VE NEVER SEEN ANYTHING LIKE THAT. JENNIFER CROSSCHX DESCRIBED THE SITUATION AS A WILD EXPERIENCE. AND EVERY TIME WE LOOKED AT THE GPS, IT WAS LIKE, YOU HAVE TEN MILES IN AN HOUR AND A HALF, YOU HAVE FIVE MILES AN HOUR AND A HALF, AND ULTIMATELY UNSAFE. AND THEY SHOULD REFUND PEOPLE. IT. IT’S AN ASTOUNDING THIS SOUNDS DRAMATIC, BUT SAID IT’S AN ASTOUNDING ABDICATION OF RESPONSIBILITY THE WAY THEY JUST ABSOLUTELY WASH THEIR HANDS OF WHAT THEY WERE PAID TO DO. PAVILION AT STAR LAKE SENT PITTSBURGH’S ACTION NEWS 4 A STATEMENT SAYING IN PART, WE UNDERSTAND THAT TRAFFIC DELAYS AND PARKING ISSUES CAN BE FRUSTRATING FOR FANS. OUR CREW IS PROACTIVELY CONNECTING WITH FANS WHO ENTERED THE VENUE AFTER THE START OF THE SHOW NOW AND WILL BE WORKING TO MAKE IMPROVEMENTS TO OUR PARKING OPERATIONS. A SPOKESPERSON ADDED. WHEN THERE’S A SOLD OUT SHOW, THEY INCREASE STAFFING AND PARKING ACCESS. I ASKED IF PEOPLE WHO COULDN’T GET INTO THE SHOW WILL GET A REFUND BUT NEVER GOT A RESPONSE. YES, I HOPE THAT THEY GET THINGS RESOLVED. I HOPE THAT THEY CAN MAKE THINGS RIGHT. AND I SERIOUSLY HOPE THAT THERE WERE NO INJURIES WHEN PEOPLE WERE LEAVING LAST NIGHT. THAT WAS OUR BIGGEST CONCERN AND WHY WE ULTIMATELY DECIDED TO TURN AROUND. AND THE HANOVER TOWNSHIP POLICE DEPARTMENT HELPED STAR LAKE WITH TRAFFIC. WE WENT THERE TODAY FOR MORE INFORMATION, BUT THE CHIEF WASN’T IN THE NEXT CONCERT. HERE IS ON THIS SATURDAY WHEN HANK WILLIAMS JR PERFORMS FOLLOWED BY THE DAVE MATTHEWS BAND LATER THIS MONTH. REPORTING LIVE FROM WASHINGTON
Dead & Company fans miss show after traffic nightmare at Star Lake
"It was just wild. It was a really wild experience."
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Updated: 5:30 PM EDT Jun 6, 2023
A traffic nightmare forced some fans of the band Dead & Company to miss their farewell show at The Pavilion at Star Lake Monday night.Pittsburgh’s Action News 4 came across hundreds of comments on social media from fans about their concerns. Some sat in traffic for hours and never made it to the show.“I have never experienced something like that. If ever there was a situation where a refund I think is warranted, it's a situation like this,” Katherine Ennis said.After hours and hours of waiting in traffic, by 9:30 p.m., Ennis and her family decided it was time to go home. “We saw elderly folks getting out of their cars, walking on the side of the highway. I have never seen anything like that,” Ennis said.“People offering their yards for money to park. There was one man that was like, ‘Park here for $20.’ And a neighbor was like, ‘Don't go there, he doesn't even live there,’” Jennifer Kos said. Video below: Traffic backed up for miles last year ahead of a concert at Star Lake.Kos described the situation as a wild experience.“Every time we looked at the GPS, it was like you have ten miles and an hour and a half, you have five miles and an hour and a half,” Kos said.Kos and Ennis said they both felt it was ultimately unsafe.“They should refund people. It is an astounding, this sounds dramatic, but it's an astounding abdication of responsibility the way that they just absolutely washed their hands of what they were paid to do,” Kos said.The Pavilion at Star Lake released this statement: “We understand that traffic delays and parking issues can be frustrating for fans. When we have a sold-out show, we increase staffing and parking access, and we always encourage fans to arrive early and consider carpooling to avoid traffic. Our crew is proactively connecting with fans who entered the venue after the start of the show and will be working to make improvements to our parking operations.”“I hope that they get things resolved. I hope that they can make things right, and I seriously hope that there were no injuries with people leaving last night. That was our biggest concern and why we ultimately decided to turn around,” Ennis said.The next concert at Star Lake is on Saturday when Hank Williams Jr. performs, followed by the Dave Matthews Band on Friday, June 23.
BURGETTSTOWN, Pa. — A traffic nightmare forced some fans of the band Dead & Company to miss their farewell show at The Pavilion at Star Lake Monday night.
Pittsburgh’s Action News 4 came across hundreds of comments on social media from fans about their concerns. Some sat in traffic for hours and never made it to the show.
“I have never experienced something like that. If ever there was a situation where a refund I think is warranted, it's a situation like this,” Katherine Ennis said.
After hours and hours of waiting in traffic, by 9:30 p.m., Ennis and her family decided it was time to go home.
“We saw elderly folks getting out of their cars, walking on the side of the highway. I have never seen anything like that,” Ennis said.
“People offering their yards for money to park. There was one man that was like, ‘Park here for $20.’ And a neighbor was like, ‘Don't go there, he doesn't even live there,’” Jennifer Kos said.
Video below: Traffic backed up for miles last year ahead of a concert at Star Lake.
Kos described the situation as a wild experience.
“Every time we looked at the GPS, it was like you have ten miles and an hour and a half, you have five miles and an hour and a half,” Kos said.
Kos and Ennis said they both felt it was ultimately unsafe.
“They should refund people. It is an astounding, this sounds dramatic, but it's an astounding abdication of responsibility the way that they just absolutely washed their hands of what they were paid to do,” Kos said.
The Pavilion at Star Lake released this statement: “We understand that traffic delays and parking issues can be frustrating for fans. When we have a sold-out show, we increase staffing and parking access, and we always encourage fans to arrive early and consider carpooling to avoid traffic. Our crew is proactively connecting with fans who entered the venue after the start of the show and will be working to make improvements to our parking operations.”
“I hope that they get things resolved. I hope that they can make things right, and I seriously hope that there were no injuries with people leaving last night. That was our biggest concern and why we ultimately decided to turn around,” Ennis said.
The next concert at Star Lake is on Saturday when Hank Williams Jr. performs, followed by the Dave Matthews Band on Friday, June 23.
