The numbers are out and we are returning items in record numbers. In 2022 we returned about $816 billion worth of merchandise. That's one in five purchases we're sending back to retailers. So how much does it cost *** retailer when you return something? Ever wonder that? What does it cost them? Well, for every $100 of return merchandise, it costs the retailer 25 bucks. Guess what they're doing now. They're saying you got to pay, they're not going to eat all the costs anymore. So how are they doing that? One more items you'll notice in all these stores are final sale, no returns allowed. And when they do allow returns, for example, here at Old Navy, they are tightening up the return window here at Old Navy. It's now *** 30 day return window. And for online orders, the clock on the 30 days starts when the item is shipped to you. Not when you get it. By the time you get it, the clock has been ticking 30 days from when it shipped. But how they're really getting us fees. 66% of retailers say they're now charging for returns from charging restocking fees to charging if you want to return by mail. We're seeing it mostly at clothing stores when you buy something online and then you return it by mail. Listen to these fees now, charging $3.95 every time you buy something online and return it by mail at H and M. That fee goes up to $5.99 at cos listen to what they're doing now. So they spend money to ship that product to you, right? They're not refunding that to you if you return it. In fact, not only they're going to do that, they're going to charge you the shipping to ship it back to them. So you're getting *** double whammy. But the steepest that I've seen may be here at TJ Maxx where they're now charging you $10.99 every time you buy something online and return it by mail. Even Amazon is now charging *** $1 fee when you return via UPS. But that's only if *** Whole Foods or Coles is closer to your delivery address. So how do you fight back? Here's what I want you to remember before you buy double check the online return policy. It's most likely different and stricter than the in store return policy. If you bought the stuff in store, remember to keep all the tags and the original packaging, those have bar codes on them. It's helpful for the retailers to process returns. And finally, I know it stinks but it says it right here, return the stuff to the store itself to avoid fees. Why retailers want you to come into the store? It cuts down on shipping costs, cuts down on waste. And oh yeah, it gets you into the store physically. So after you're done returning media walk around and spend more back to you. The numbers are out and we are returning items in record numbers. In 2022 we returned about $816 billion worth of merchandise. That's one in five purchases we're sending back to retailers. So how much does it cost *** retailer when you return something? Ever wonder that? What does it cost them? Well, for every $100 of return merchandise, it costs the retailer 25 bucks. Guess what they're doing now. They're saying you got to pay, they're not going to eat all the costs anymore. So how are they doing that? One more items you'll notice in all these stores are final sale, no returns allowed. And when they do allow returns, for example, here at Old Navy, they are tightening up the return window here at Old Navy. It's now *** 30 day return window. And for online orders, the clock on the 30 days starts when the item is shipped to you. Not when you get it. By the time you get it, the clock has been ticking 30 days from when it shipped. But how they're really getting us fees. 66% of retailers say they're now charging for returns from charging restocking fees to charging if you want to return by mail. We're seeing it mostly at clothing stores when you buy something online and then you return it by mail. Listen to these fees now, charging $3.95 every time you buy something online and return it by mail at H and M. That fee goes up to $5.99 at cos listen to what they're doing now. So they spend money to ship that product to you, right? They're not refunding that to you if you return it. In fact, not only they're going to do that, they're going to charge you the shipping to ship it back to them. So you're getting *** double whammy. But the steepest that I've seen may be here at TJ Maxx where they're now charging you $10.99 every time you buy something online and return it by mail. Even Amazon is now charging *** $1 fee when you return via UPS. But that's only if *** Whole Foods or Coles is closer to your delivery address. So how do you fight back? Here's what I want you to remember before you buy double check the online return policy. It's most likely different and stricter than the in store return policy. If you bought the stuff in store, remember to keep all the tags and the original packaging, those have bar codes on them. It's helpful for the retailers to process returns. And finally, I know it stinks but it says it right here, return the stuff to the store itself to avoid fees. Why retailers want you to come into the store? It cuts down on shipping costs, cuts down on waste. And oh yeah, it gets you into the store physically. So after you're done returning media walk around and spend more back to you.